About Us Virgo Fashions is a Limited company and we are completely dedicated to your total satisfaction. Take us up on our top quality service and you will not be dissapointed.

If you have any suggestions or comments please email us using the contact us link on the webpage or give us a call free on 0800 019 8179 for help or to make an order over the phone.

Our Contact details:
Virgo
59 Queens Road, Buckhurst Hill, Essex, IG9 5BU
Phone: 0800 019 8179
Fax: 020 8505 3659
Email: customerservices@virgofashions.com
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

You do not have to create or login with accounts to make a purchase. Just select what you like then proceed to the checkout and fill in your address details then you will be taken to PayPal's secure payment area to enter your card details.

In the unlikely event of us being out of stock on the item you ordered we will then email you and let you know and give you a refund straight away.

If you are having problems with our payment providers you can call us on 0208 559 2646 to arrange a different method of payment such as a cheque, postal order, cash or by credit over the phone.

Shipping And Handling We ship to anywhere in the World. If you are in the UK we will send your items by first class recorded delivery totally free no matter how small your order is.

Orders sent outside of the UK will be free as well by standard email.

Delivery Schedule We do our best to get your order ready straight away. We will endevour to send your order within 3 business days completely free but usually you will receive it the next day or the day after. All orders are sent free by 1st class recorded delivery

If you have an emergency night out and need your order by the next day ring us on 02085592646.
Back Orders If there is anything that you would like to purchase that is unavailable please email us at customerservices@hotmail.co.uk and we will do our best to get what you are looking for. If we do find what you are looking for we will email you as soon as it is available.
Tax Charges All items include 17.5% vat so there is no VAT to be added on top of the price you see displayed.
Credit Card Security When you make an order you are transferred to Paypal which is one of the most trusted and secure online payment services. You can use you debit or credit card without a Paypal account as well as pay using your Paypal account.
Guarantee We guarantee your satisfaction. If you are not happy with the item you have purchased or it does not fit or look the way you expected just send it back to us by normal delivery and we will give you a full refund.

We do our very best for our customers and can guarantee a great quality service when you shop with us.

Reaching Us If you need to reach us, please email us using the contact us clickable word on the web page or email direct at: customerservices@virgofashions.com, alternatively you can call us on 0208 5592646 between 9.00am till
7.00pm 7 Days a week.

If there is no answer leave a message and you will be called back as soon as a member of staff is available.

We will answer any questions you have and you can also order over the phone as well.

Privacy Policy Virgo Limited do not disclose buyer's information to anyone including third parties.

When you sign up to our newsletter you will receive emails from us and only us as we do not share your details with anyone.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy If you are unhappy with your order that you purchased you can have a full refund within 30 days of purchase.

Just send your items back to us and when received we will refund you straight away.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm